Sorry, we do not allow rescheduling of orders through our website. You can contact our helpline for further assistance.

Once your order has been shipped, you will receive an email and an SMS notification with its details. You can track the shipment by clicking on the link provided in the email. You can also track your order by visiting and clicking http://mecwill.com/home/trackorder on the 'Track Order' link located in the footer of the website. Alternatively if you are a registered customer, you can log into the website and click on the Track Item button located in the Orders section of your account.

Please get in touch with our Customer Care at info@mecwill.com or +91 9810639109 . We 'll try our best to assist you.

All shipping above Rs 1,00,000 is free.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Mecwill offers a wide range of payment options to accommodate every need and offer maximum flexibility. The following payment options are currently available on Mecwill:
1. Internet Banking - We have partnered with 54 leading banks in India.
2. Visa, Master, American Express, and Diners Credit Cards.
3. Debit Cards issued by all leading banks in India.
4. Easy EMI Options by Citi, HDFC, Axis, HSBC, Kotak, Standard Chartered, ICICI Bank, Yes Bank, RBL, State Bank of India, and Induslnd credit card holders.
5. Online Wallets such as Mobikwik, Paytm, PhonePe, AmazonPay.

Transactions could fail due to multiple reasons:
1. Information passed on to payment gateway is inaccurate, i.e., account details, billing address, password (for net banking).
2. Your Internet connection is disrupted in the process.
3. If your account has been debited after a payment failure, it will be rolled back within seven working days. Please direct all questions and further clarifications regarding the above statement to info@mecwill.com

No, at this point in time, we do not offer 'Cash on Delivery' or 'Card on Delivery' as payment options.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Mecwill takes up all fitting responsibility for Mecwill products, you can reach us at +91 9810639109 for fitting support.

All Mecwill products come with a 1-year warranty from date of purchase on manufacturing quality.

Since products are made of fabric and wood, certain finishes and colours may appear different from the images.

You can cancel items in your order if they are eligible for cancellations. You can also cancel the entire order if all items in the order are eligible for cancellation. You may cancel an item by clicking on the "Cancel Item" button located against each order line or cancel the complete order by clicking on the "Cancel Order" button located at the end of the order. Alternatively please get in touch with us at info@mecwill.com or +91 9810639109 for any cancellation related query.

In case you receive a damaged or defective product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later and the item is eligible for return, you may return the item by clicking on the "Return Item" button against the order line in your order history. Alternatively please call us at +91 9810639109 or write to us at info@mecwill.com for any return related queries.

The refund amount for the orders paid online or paid via credit/debit card at the time of order will be refunded within 7-10 working days from the date of initiating the refund through the online account or will be refunded to the same card.

No! There are no delivery or installation charges as long as you are in one of our serviceable cities/pincodes. Delivery, installation, and clean up after the delivery process is on us. Go ahead and order fearlessly!

In case you receive a damaged or defective product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please call us +91 9810639109 or write to us at info@mecwill.com Our team will assess the damage and get back to you within two business days. Depending on the degree of damage, we will either repair the product or offer you a replacement.

The warranty that we offer differs from product to product, based on the materials used. Please refer to the 'Specifications' tab in the Product Details section for warranty related information.

You can check if an item you are purchasing will need assembly service by going to the 'Product Details' page. The required information is supplied under 'Specifications' in the Product Details section.

Yes! We have 52 company owned stores and over 800 retail outlets across India, where you can come by and take a look at our products. To find your nearest store, you can go to the Store Locator page, enter your pin code or city to find the nearest store in your vicinity.

Most stores are open all seven days of the week (except public holidays) Please check our store locator page to find the nearest stores and their timings.

We deliver to more than 430 cities across India. Please click here to check if we deliver in your city.

Please enter your pincode in the delivery section available on the 'Product Details' page to know the delivery date.

Your coupon may not be working because of any of the following reasons:
1. The validity of the coupon may have expired.
2. The coupon may have already been used.
3. The coupon may not be applicable on certain items.
4. The coupon will not work if the Shopping Cart Value is less than the value required for the coupon to be applicable.
5. The coupon may be linked to a different user account. Login to the correct user account for availing it.

Only one coupon can be used on a single transaction or a cart. You can, however, add multiple items to one cart to use one coupon and avail discounts.

At this moment, we do not customize furniture. All our products are curated and standardized. However, we do plan to make the option of customization available in the future. When it does happen, you will be the first to know about it.

You can partner with Mecwill in various ways -
1. Franchisee - you can jointly open a Mecwill Franchise store.
2. Dealer - you can become a Mecwill furniture dealer.
3. Architect/Interior Design - you can become a design partner with Mecwill.
4. Builder - you can become a builder partner with Mecwill.

When you partner with Mecwill, you get the following -

1. Preferential Pricing
2. Dedicated Account Manager
3. Marketing Support and Development
4. Joint Marketing Efforts
5. Designing and Development Support

Click on the 'Register' link on the top right-hand side of every page on Mecwill. This will open a window where you need to: fill in your basic details, choose a password for your account, and click on the 'Sign Up' button to complete your registration!

When you register with us, we provide you regular updates regarding new product launches, new design arrivals, offers, and discounts.

To change your password, log in, and choose the 'My Profile' options under your Account name. Here you can change your password by entering your current password and the new password.

Click on 'Login' link on the top right-hand side of the page. This will open a window where you will see a 'Forgot Password?' link. Provide your registered email address, and we will send you instructions for getting a new password.

Sometimes, our newsletter may go in the junk or spam box of your email. If you find the newsletters from Mecwill in junk/spam box, please mark them as 'not spam' and add the sender to your contact. If you are using Gmail, our emails may also be under the Promotions or Updates tab. In such a case, just drag the email to the Primary tab.

If you no longer wish to receive our communication, we'll be sad to see you go. But you can easily unsubscribe:
1. Open an email (Newsletter/Promotional offers)
2. You'll find an 'Unsubscribe' link at the bottom. Click it.
3. That's it! You will not receive any newsletter thereafter.

The installation of the product(s) is completed within two working days after the delivery. Our teams try their best to always stick to the installation timelines and delays, if any, are only due to unforeseen and unavoidable circumstances.

You will be notified via SMS once the Mecwill technician visit is confirmed.